LEGAL REFERENCE

Your Privacy Matters to Us

We built harum108 around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...

Data ProtectionAccount SecurityPayment PrivacyTransparent PracticesYour Control
harum108 Your Privacy Matters to Us

Privacy Policy Overview

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Questions? We're Here

Email Support Send privacy concerns to our data protection team. We respond within 24 hours to requests about your personal information, data access or deletion in supported regions.
Live Chat Chat with our support team directly through your account dashboard. Ask about how your DANA, OVO, GoPay or QRIS payments are protected and stored securely.
Account Settings Manage your privacy preferences, communication choices and data sharing options directly in your account. Update or remove information whenever you need to.
WHY THIS PLATFORM

Privacy Standards We Follow

Encryption Standard

All transactions — DANA, OVO, GoPay, QRIS and bank transfers — use industry-standard SSL encryption. Your payment details never travel unprotected across our network.

Data Minimization

We collect only the information needed to verify your account and process your deposits. No unnecessary data gathering. No hidden tracking beyond what's required.

Regular Audits

Our security infrastructure is reviewed regularly to identify and fix vulnerabilities. We stay current with emerging threats and update our defences accordingly.

Third-Party Vetting

Payment processors handling DANA, OVO, GoPay and QRIS transactions meet strict privacy standards. We audit their practices to ensure your data stays protected.

Retention Policy

We keep your personal data only as long as needed to deliver our service and comply with local regulations. After account closure, data is securely deleted within 90 days.

Breach Response

If a security incident occurs, we notify affected users immediately and work with authorities. Transparency and swift action are our commitment to you.

BENCHMARKED

How Our Privacy Compares

01

Data Sharing

We don't sell your information to advertisers or data brokers. Your account details stay between you and harum108.

02

Payment Security

DANA, OVO, GoPay and QRIS transactions are tokenized. Your actual payment credentials are never stored on our servers.

03

Cookie Transparency

We use cookies only for account functionality and fraud prevention. No tracking pixels for third-party ad networks.

04

User Rights

You can request a copy of your data, correct inaccuracies, or ask for deletion. We process these requests within 14 days.

05

Policy Updates

When we change this policy, we notify you via email and in-app message. Material changes require your explicit consent.

06

Jurisdiction Clarity

Our privacy practices comply with regulations in supported Indonesian regions. Local law governs data handling and user rights.

07

Contact Transparency

Our data protection officer is reachable via email. We publish our privacy contact details prominently on this page.

QUICK SIGNAL

What Defines Our Privacy Approach

Account Verification We verify your identity to prevent fraud and comply with...
Secure Deposits DANA, OVO, GoPay and QRIS deposits are processed through encrypted...
Session Protection Your login sessions are encrypted and time-limited. Inactive accounts auto-logout...
Withdrawal Safeguards Withdrawals to your registered DANA, OVO, GoPay or bank account...
Communication Consent We send account alerts, service updates and promotional offers only...
Dispute Resolution If you believe your privacy has been compromised, we investigate...

Privacy Policy Questions Answered

All payment methods are processed through PCI-compliant gateways with end-to-end encryption. Your actual payment credentials are tokenized and never stored on our servers. We work only with verified payment processors in supported regions.

Yes. Submit a data deletion request through your account settings or email our support team. We securely delete your information within 90 days, except where local law requires us to retain records for compliance purposes.

We share data only with payment processors, fraud-prevention services and legal authorities when required by law. We never sell your information to advertisers, data brokers or marketing firms. All partners sign strict confidentiality agreements.

We retain your data only as long as your account is active and for the period required by local regulations. After account closure, personal information is securely deleted within 90 days. Transaction records may be kept longer for compliance.

We monitor our systems continuously for security threats. If a breach occurs, we notify affected users immediately via email and in-app alert. We work with authorities and implement corrective measures to prevent future incidents.

Absolutely. Every promotional email includes an unsubscribe link. You can also manage communication preferences in your account settings. We'll stop sending marketing messages within 24 hours of your request.

We collect your location only to verify you're in a supported region and prevent fraud. This data is not shared with third parties and is deleted when no longer needed for compliance purposes.